International Safety Recognition

International Safety Recognition

The primary goal of Luncheon Star is to provide 100% safe and delicious meals for students, embracing continuous improvement and excellence. From raw material procurement,ingredient preparation to cooking, packaging, quick-chilling, and delivery, every step is overseen by third-party certification bodies to ensure exceptional food quality.
 
In addition to ISO 9001 quality management, we hold ISO 14001 environmental management system and ISO 22000 food safety management certifications, all developed based on the ISO 9001 framework. The 2015 revision of ISO 9001 introduced the HLS framework, dividing the entire management system into 10 chapters; the ISO 14001 revision in the same year adopted the same framework, facilitating integration of multiple management systems in enterprises.

HACCP(GHPs)

Additionally, Luncheon Star is the first school meals supplier to have HACCP (GHPs) Food Safety Management System Certificate issued by the Dutch National Board of Experts. This involves proper assessment of food safety risks, establishment of monitoring, testing, and documentation for food safety, providing teachers, students, and parents with assured confidence.

ISO 22000:2018 Food Safety Management System Certificate

We are the first school meal providers in Hong Kong to achieve ISO 22000 certification, ensuring compliance with international standards. Our rigorous monitoring of procurement, cooking, packaging, transportation, and distribution sets us apart from typical providers.

ISO 9001:2015 International Quality Management System

Luncheon Star is also the first school meal providers in Hong Kong to secure ISO 9001 International Quality Management System (2000 version), we uphold the 2015 standard to deliver services that meet customer needs, enhance satisfaction, improve efficiency, and reduce risks.

ISO 14001:2015 Environmental Management System Certification

As the first school meal providers to achieve ISO 14001 Certification, we promote environmental sustainability through effective policies across food preparation, packaging, and waste management, while encouraging students and staff to engage in conservation efforts.

Daily Vegetarian Meal

We actively promote low-carbon diets by offering one vegetarian meal daily, carefully designed to encourage and attract more students to choose vegetarian options. “Love Our Planet, Eat Less Beef”: Beef has a far greater environmental impact than other meats like pork or chicken, so at least one beef-free day is selected monthly.

Selection of Sustainable Ingredients

We procure premium sustainable seafood certified by the Aquaculture Stewardship Council (ASC), allowing enjoyment of delicious meals while protecting marine ecosystems.

Separate Lunch Boxes in Large, Medium, and Small Sizes

Controlled Food Distribution: Different portion sizes of lunch boxes for upper and lower grade students match their needs while achieving food conservation effects.

Eco-Friendly Tableware

Provide a set of environmentally friendly tableware made from stainless steel or porcelain, along with a plastic table mat or plastic dinner plate. Tableware can be washed and reused to foster students’ environmental awareness.

Food Saving Activities

In collaboration with Food Angel and Food Grace, we donate leftover lunch boxes to food banks and the homeless, and organize various food conservation activities.

Eco-Friendly Paper Lunch Boxes

Luncheon Star uses brand-new paper lunch boxes daily to minimize germ spread and cross-contamination risks. Made from high-quality U.S.-imported paper sourced from planned tree plantations, they ensure effective ecological protection and are more environmentally friendly than plastic alternatives.

Waste Oil Treatment

We recycle waste cooking oil into biodiesel, a renewable energy source. The biodiesel complies with U.S. (ASTM D6751) and EU (EN 14214) standards.

Food Waste Recycling

Participate in the Environmental Protection Department’s “Food Waste Collection Program” to recycle food waste, convert it into feed, and transport it to local farms and fisheries for use.

Signature Meals / Star Meal?

In response to parents’ requests for diverse meal options, we’ve launched “Star Meals”. In addition to four regular daily meals, we offer two extra “Star Meals” each day, featuring special ingredients for greater variety. These meal are using more multi-step cooking methods for enhanced flavors, textures, provide students with a wider selection of quality meal options.

Special Meal Services

Luncheon Star provides comprehensive catering and special meal services for existing customers, offering exclusive discounts. We tailor events such as school celebrations, open days, and Christmas dinners, adapting menus to suit school budgets and festive themes. Our customized meal services cater to specific events, such as sports day meals designed for students to eat easily without tables or chairs.

Luncheon Star Station

Luncheon Station, our school tuck shop brand, upholds our commitment to quality, variety, and delicious meals, offering snacks to energize students’ busy days.

We understand the importance of snacks for students’ healthy growth, ensuring most include healthy ingredients and sourced from reputable suppliers. Some of the ingredients and sauces are prepared by our team.

Account Manager Team

Mr. Ng Cheung Ho, our Senior Account Manager, brings over 25 years of experience in the catering industry to this role. His professional knowledge and extensive background enable him to fully understand and meet the needs of schools, parents, and students, earning him widespread praise and trust from all parties.

Account Team works closely with every school to understand their requirements and consistently deliver outstanding, tailored service of the highest standard.

Luncheon Star’s Team Leader

Every school has a dedicated Luncheon Star Team Leader who manages all daily lunch-related matters on-site. 

Stationed at our regional heating centres, our Team Leaders work tirelessly each morning to ensure every lunch box is delivered to students promptly and on time. They also gather the latest feedback from schools every single day and relay it instantly to our food production team. This enables continuous improvement and consistently elevates the quality of our School lunch service.

Full-time Nutritionist

Our full-time Nutritionists designs monthly menus tailored to the nutritional needs of students across different age groups. By incorporating a wide variety of high-quality ingredients. Using a wide variety of high-quality and diverse ingredients, our nutritionist creates balanced, flavorful, and appealing meals while continuously innovating with new recipes to make school lunches even more delicious and enjoyable. This ensures every child receives complete and balanced nutrition to support their healthy growth and development. Our Nutritionists also regularly produce nutritional content and conduct on-site workshops at schools to promote healthy eating habits and raise awareness about good nutrition.

School Meal Production Team

Since our establishment, Luncheon has produced over 200 million lunch boxes, delivering more than 100,000 student meals daily. Our fully automated production line – from ingredient selection and washing to cooking and packaging – is overseen by highly experienced and qualified team. 

 

This not only significantly enhances production efficiency but also ensures strict quality control and the highest food safety and hygiene standards at every step.

Assistant Operation Director and Quality Control

Ms. Lo Pui Shan, Sandy, Assistant Operation Director, has over 20 years of experience in the catering industry. Holding Bachelor’s degree in Food and Nutrition and Master’s degree in Food Industry Management from the University of Hong Kong, she is an expert in food safety and nutrition monitoring. She has led the team to achieve multiple international management system certifications, establishing Luncheon as a high-quality School Lunch Supplier.