SQN

SQN (3大承諾)

活力午餐一直以學生為中心，堅守著三大原則：「食物安全(Safety)」、「良好品質(Quality)」和「營養均衡(Nutrition)」，簡稱為SQN。我們致力為學童提供安全、美味而健康的膳食服務；相信通過提供優質的午餐，可以讓學生充滿活力地面對每一天的學習和成長。

SQN

As one of Hong Kong’s largest student lunch suppliers, Luncheon Star adheres to the three core objectives: “Food Safety , Quality, Nutrition, committed to deliver safe, delicious, and healthy meal to students. Embracing continuous improvement, we constantly enhance food quality and menu variety to support schools’ diverse meal provision needs. In addition to school meal delivery services, we offer flexible options, including canteen, on-site portioning, and tuck shop services. Daily, we prepare over 100,000 meals for more than 200 primary and secondary schools, ensuring diverse lunch services for students and staff.

Food Safety

Luncheon Star is the first school meal supplier in Hong Kong to be awarded ISO 22000 Food Safety Management System Certificate, ISO 9001 International Quality Management System Certificate, and HACCP Food Safety Critical Control Point Management System Certificate. From Souring raw material and preparing ingredient to cooking, packaging, quick-chilling and freezing, and delivery to schools, all processes are monitored under third-party certification to ensure food quality.

Quality

Starting from raw materials, our centralized purchasing department sources raw materials with verified origins or certifications. During the receipt of goods, incoming items undergo strict inspections to meet high standards, while our production team conducts regular tastings and meetings to review quality and nutrition. Lunch Meals are sent daily to a third-party laboratory accredited by SGS for microbiological testing.

Nutrition

Luncheon Star recognizes the importance of balanced nutrition for students’s growth and development. Our menus are developed by Nutritionist and chefs, feature variety of healthy meals, healthy dishes that balance flavor and nutrition.。

  • Tailored Portions: We provide different portion sizes for junior and senior students, meeting their needs while reducing food waste
  • “3:2:1” Healthy Eating Concept: According to Department of Health guidelines, our meals maintain a 3:2:1 ratio of grains, vegetables, and meat.
  • “3 Low, 1 High” Cooking Principle: We adhere to low sugar, low salt, low fat, and high fiber principles, using natural ingredients, herbs, and spices for cooking and seasoning; baking replaces frying, and high-fiber whole grains like red rice and oats are incorporated.
  • Salt Reduction Scheme for school meales: we offer at least 80% sodium-reduced meals monthly, using natural spices or lower-sodium seasonings to enhance flavor while achieving low-sodium goals.

Daily Vegetarian Meal

We actively promote low-carbon diets by offering one vegetarian meal daily, carefully designed to encourage and attract more students to choose vegetarian options. “Love Our Planet, Eat Less Beef”: Beef has a far greater environmental impact than other meats like pork or chicken, so at least one beef-free day is selected monthly.

Selection of Sustainable Ingredients

We procure premium sustainable seafood certified by the Aquaculture Stewardship Council (ASC), allowing enjoyment of delicious meals while protecting marine ecosystems.

Separate Lunch Boxes in Large, Medium, and Small Sizes

Controlled Food Distribution: Different portion sizes of lunch boxes for upper and lower grade students match their needs while achieving food conservation effects.

Eco-Friendly Tableware

Provide a set of environmentally friendly tableware made from stainless steel or porcelain, along with a plastic table mat or plastic dinner plate. Tableware can be washed and reused to foster students’ environmental awareness.

Food Saving Activities

In collaboration with Food Angel and Food Grace, we donate leftover lunch boxes to food banks and the homeless, and organize various food conservation activities.

Eco-Friendly Paper Lunch Boxes

Luncheon Star uses brand-new paper lunch boxes daily to minimize germ spread and cross-contamination risks. Made from high-quality U.S.-imported paper sourced from planned tree plantations, they ensure effective ecological protection and are more environmentally friendly than plastic alternatives.

Waste Oil Treatment

We recycle waste cooking oil into biodiesel, a renewable energy source. The biodiesel complies with U.S. (ASTM D6751) and EU (EN 14214) standards.

Food Waste Recycling

Participate in the Environmental Protection Department’s “Food Waste Collection Program” to recycle food waste, convert it into feed, and transport it to local farms and fisheries for use.

Signature Meals / Star Meal?

In response to parents’ requests for diverse meal options, we’ve launched “Star Meals”. In addition to four regular daily meals, we offer two extra “Star Meals” each day, featuring special ingredients for greater variety. These meal are using more multi-step cooking methods for enhanced flavors, textures, provide students with a wider selection of quality meal options.

Special Meal Services

Luncheon Star provides comprehensive catering and special meal services for existing customers, offering exclusive discounts. We tailor events such as school celebrations, open days, and Christmas dinners, adapting menus to suit school budgets and festive themes. Our customized meal services cater to specific events, such as sports day meals designed for students to eat easily without tables or chairs.

Luncheon Star Station

Luncheon Station, our school tuck shop brand, upholds our commitment to quality, variety, and delicious meals, offering snacks to energize students’ busy days.

We understand the importance of snacks for students’ healthy growth, ensuring most include healthy ingredients and sourced from reputable suppliers. Some of the ingredients and sauces are prepared by our team.

Account Manager Team

Mr. Ng Cheung Ho, our Senior Account Manager, brings over 25 years of experience in the catering industry to this role. His professional knowledge and extensive background enable him to fully understand and meet the needs of schools, parents, and students, earning him widespread praise and trust from all parties.

Account Team works closely with every school to understand their requirements and consistently deliver outstanding, tailored service of the highest standard.

Luncheon Star’s Team Leader

Every school has a dedicated Luncheon Star Team Leader who manages all daily lunch-related matters on-site. 

Stationed at our regional heating centres, our Team Leaders work tirelessly each morning to ensure every lunch box is delivered to students promptly and on time. They also gather the latest feedback from schools every single day and relay it instantly to our food production team. This enables continuous improvement and consistently elevates the quality of our School lunch service.

Full-time Nutritionist

Our full-time Nutritionists designs monthly menus tailored to the nutritional needs of students across different age groups. By incorporating a wide variety of high-quality ingredients. Using a wide variety of high-quality and diverse ingredients, our nutritionist creates balanced, flavorful, and appealing meals while continuously innovating with new recipes to make school lunches even more delicious and enjoyable. This ensures every child receives complete and balanced nutrition to support their healthy growth and development. Our Nutritionists also regularly produce nutritional content and conduct on-site workshops at schools to promote healthy eating habits and raise awareness about good nutrition.

School Meal Production Team

Since our establishment, Luncheon has produced over 200 million lunch boxes, delivering more than 100,000 student meals daily. Our fully automated production line – from ingredient selection and washing to cooking and packaging – is overseen by highly experienced and qualified team. 

 

This not only significantly enhances production efficiency but also ensures strict quality control and the highest food safety and hygiene standards at every step.

Assistant Operation Director and Quality Control

Ms. Lo Pui Shan, Sandy, Assistant Operation Director, has over 20 years of experience in the catering industry. Holding Bachelor’s degree in Food and Nutrition and Master’s degree in Food Industry Management from the University of Hong Kong, she is an expert in food safety and nutrition monitoring. She has led the team to achieve multiple international management system certifications, establishing Luncheon as a high-quality School Lunch Supplier.